FAQs
❓ Frequently Asked Questions (FAQs)
Have questions? We’re here to help!
Find answers to the most common queries below.
1. 🚚 When will my order be shipped?
We process and dispatch all orders within 2 working days (excluding Sundays and public holidays). You will receive a tracking link once your order is shipped.
2. 💰 Is shipping free?
Yes!
Free Shipping on orders above ₹499
A flat ₹30 shipping charge on orders below ₹499
3. 🇮🇳 Do you deliver all over India?
Yes, we ship across India using reliable private couriers and India Post, depending on your pin code and accessibility.
4. 📬 How can I track my order?
After dispatch, you will receive a tracking link via email or WhatsApp. You can use it to check your order status in real-time.
5. 📦 Is the packaging safe?
Absolutely! We take great care in securely packaging all products so they reach you safely — especially fragile items like honey jars or glass bottles.
6. 🌿 Are your products natural and preservative-free?
Yes! All Himfood products are made with natural Himalayan ingredients and are completely free from preservatives, additives, and chemicals.
7. 🔄 Can I cancel or modify my order after placing it?
If your order hasn’t been shipped yet, we may be able to cancel or update it. Please contact us quickly at
📧 contact@himfood.com
or on WhatsApp: 📱 +91-7011658241.
8. 💸 Do you offer Cash on Delivery (COD)?
Currently, we do not offer COD. All orders must be prepaid using secure online payment methods available on our website.
9. 📄 Do you provide GST invoices?
Yes. All orders include proper billing. For business or bulk orders with GST invoices, contact us at 📧 contact@himfood.com.
10. 📞 Still need help?
We’re just a message away!
Reach us at 📧 contact@himfood.com
or WhatsApp 📱 +91-7011658241 for any other queries.