Refund policy
At Himfood, your satisfaction is our priority. However, since we deal in perishable and food-grade products, we follow a strict no-return policy.
❌ Returns Not Accepted
Due to food safety and hygiene concerns, we do not accept returns of any products once sold and delivered. This includes:
Honey, Ghee, Atta, Spices, Teas, etc.
Opened, used, or partially consumed items
✅ Eligible for Return or Replacement
We only accept returns or issue replacements in the following rare cases:
Expired Products Received
Wrong Product Shipped
📸 What to Do If You Face an Issue
If you receive a expired, or incorrect item:
Take clear photos of the product and packaging
Email us at 📧 contact@himfood.com or WhatsApp 📱 +91-7011658241
Raise the issue within 48 hours of delivery
Replaced or exchanged products will be delivered maximum by 14 working days
No refund is applicable
⚠️ Note
We do not offer refunds or replacements for taste preferences, minor packaging dents, or delays caused by courier partners.
All decisions regarding returns and refunds are subject to Himfood's discretion and verification.
Thank you for understanding and supporting our mission to deliver safe, pure, and natural Himalayan products to your doorstep.