Privacy policy
Effective Date: August 6, 2025
Last Updated: August 6, 2025
This Privacy Policy describes how Himfood ("we", "our", or "us") collects, uses, shares, and protects your personal information when you visit or make a purchase from www.himfood.com (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. 🔍 Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information You Provide
When you:
Place an order
Create an account
Subscribe to our newsletter
Contact us via forms, email, or WhatsApp
We may collect:
Full name
Email address
Phone number
Billing & shipping address
Order details
Payment method (via secure gateway)
b. Automatically Collected Information
When you visit our website, we automatically collect:
Browsing behavior (pages visited, time spent, clicks)
2. 🎯 How We Use Your Information
We use your information to:
Process, confirm, and ship orders
Communicate order status and delivery updates
Respond to inquiries and support requests
Send offers, newsletters, and updates (if opted in)
Detect and prevent fraud or misuse
Improve website performance and customer experience
3. 💳 Payment Information & Security
We do not store or process your card, UPI, or bank information directly.
All transactions are processed via secure, PCI-DSS compliant payment gateways (e.g., Razorpay, PayU, Shopify Payments).
4. 🛠️ Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
Maintain your login session
Remember your cart and preferences
Improve website functionality
Analyze traffic and usage patterns
Deliver relevant ads via third-party platforms (like Google or Meta)
You may disable cookies in your browser, but this may limit some features of the site.
5. 🤝 Sharing Your Information
We do not sell or rent your personal data.
However, we may share it with trusted third parties:
Courier Partners – for shipping and tracking
Payment Gateways – to process trasanctions
Analytics Tools – like Google Analytics
Marketing Services – for email and ad campaigns (if opted in)
Legal or Government Authorities – only if required by law
Each service provider is required to safeguard your data and comply with applicable privacy laws.
6. 🔐 Data Storage & Protection
We take appropriate technical and organizational measures to protect your data from:
Unauthorized access
Loss or alteration
Breach or misuse
We use HTTPS encryption, firewall protection, secure servers, and limited access control to protect your data.
7. ✉️ Your Rights
You have the right to:
Request access to your personal information
Correct or update your data
Withdraw consent for marketing communication
Delete your data (where legally allowed)
Lodge a complaint with a data protection authority
To exercise your rights, email us at
📧 contact@himfood.com
8. 📧 Email & SMS Communications
You may receive emails or SMS regarding:
Order confirmation and shipping
Support follow-ups
Promotions and new product updates (if subscribed)
You can unsubscribe at any time using the link in our emails or by contacting us.
9. 🧒 Children’s Privacy
Our Site is not intended for children under the age of 13.
We do not knowingly collect or store data of minors without parental consent. If you believe a child has provided us with personal data, contact us for immediate removal.
10. 🌐 Third-Party Links
Our website may contain links to other sites (e.g., blog articles, media coverage, etc.). We are not responsible for the privacy practices of those external websites.
11. 🕓 Data Retention
We retain your data only as long as necessary for business or legal purposes. Order records are stored for at least 5 years to comply with accounting laws.
12. 📄 Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site means you accept these updates.
13. 📞 Contact Us
If you have questions or concerns about this Privacy Policy, feel free to contact us at:
📧 contact@himfood.com
📱 WhatsApp: +91-7011658241